Terms & Conditions – Servezys
Effective Date: 15-04-2025
Welcome to Servezys. By using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before accessing or using our platform.
1. Acceptance of Terms
By using Servezys, you agree to comply with and be legally bound by these Terms & Conditions, our Privacy Policy, and any other applicable rules and policies.
2. Nature of Services
Servezys provides support services for various government-related applications (e.g. Aadhaar, PAN, Passport, Certificates, ITR, PMEGP, etc.).
We are not a government organization, but a private service provider that assists users with application processes through authorized portals.
3. User Responsibilities
You agree to:
Provide accurate and complete information
Not upload fake, invalid, or unauthorized documents
Use our services only for lawful purposes
Keep your login credentials and communication secure
You are solely responsible for the data you provide and any consequences that may arise due to incorrect information.
4. Payment & Fees
Fees for our services are clearly listed at the time of selection.
Payments once made are non-refundable once the process has started or the application has been submitted.
Government fees, if applicable, will be charged separately and transparently.
5. Service Delivery
Most services are processed within 24–72 hours after successful submission of all required documents.
Processing time may vary based on service type, government portal response, or document accuracy.
Delays caused by third-party or government portals are beyond our control.
6. Limitation of Liability
Servezys is not liable for:
Rejections or delays from government portals
Errors due to incorrect or incomplete data submitted by users
Any losses arising from unauthorized access to your account or data
7. Modification of Terms
We reserve the right to update or modify these terms at any time. Continued use of the platform constitutes your agreement to the new terms.
8. Termination
We may terminate or suspend your access to Servezys if you violate any of our terms or engage in fraudulent activity.
9. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Jammu city.